Refund policy

Then we'll just have another new one. To


Refund & Return Policy

At MerryCast™, your satisfaction is our top priority. We stand behind the quality of every product we ship.

Damaged or Defective Items

If your order arrives damaged, defective, or broken during shipping, we've got you covered. Simply reach out to us within 14 days of delivery with a photo of the damage and your order number, and we'll send you a brand new replacement at no extra cost.

How to Request a Replacement

Please contact us at info@christmascraftings.com with:

  • Your order number
  • A photo of the damaged item
  • A brief description of the issue

Our team will review your request and get a new unit shipped out to you as quickly as possible.

Please Note

All sales are final. We do not offer refunds or returns for change of mind, buyer's remorse, or personal preference. Replacements are only issued for items that arrive damaged or defective during transit.

We appreciate your understanding and thank you for shopping with MerryCast™! 🎄